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The Platform Behind the Voices

Everything curators need to build, manage, and refine Echoes, from research upload to visitor insights. Museum expertise in, living history out.

Build an Echo in Five Steps

From research to conversation: a streamlined process designed for museum professionals.

Step 01

Define the Persona

Give your Echo a name, personality, historical context, and voice. Define who they are, when they lived, and what they know.

Step 02

Upload Research

Add primary sources, scholarly articles, collection records, and any documents that should inform the Echo's knowledge base.

Step 03

Add FAQ Entries

Write question-answer pairs for key topics you want the Echo to handle well. These supplement the knowledge base with curator-approved responses.

Step 04

Set Guardrails

Define moderation rules for topics the Echo should avoid or handle carefully. Ensure accuracy and appropriateness for your audience.

Step 05

Review & Refine

Test conversations, review daily insights, and refine the Echo over time based on how visitors engage with it.

Grounded in Your Research

Every Echo draws from the documents and sources you provide. Upload text, PDFs, images, audio, and video. The platform indexes everything and uses it to ground the Echo's responses in real research.

Text & PDFs

Scholarly articles, catalog entries, field notes

Primary Sources

Letters, diaries, official records

Collection Records

Provenance, condition reports, metadata

FAQ Entries

Curator-authored Q&A pairs

Resonant Echoes data import interface showing research upload and knowledge base management
Gallery Systems (TMS)
CollectiveAccess
NetX
Axiell Collections
ResourceSpace
Gallery Systems (TMS)
CollectiveAccess
NetX
Axiell Collections
ResourceSpace

Connects to What You Already Use

Resonant Echoes is building integrations with standard museum collection management systems and databases. Bring in records from your existing tools without re-entering data.

  • Collection management system connectors (CMS integrations)
  • API access for custom integrations
  • Bulk import and structured data support

Stay Informed, Stay in Control

The platform keeps curators informed with daily insights and gives them complete control over what Echoes can and cannot say.

Daily Insights

See what visitors are asking, which topics spark the most conversation, and where the Echo might need refinement. Insights are surfaced daily so curators can stay informed without monitoring in real time.

  • Most common visitor questions
  • Moderation events and flagged topics
  • Knowledge base accuracy metrics
  • Conversation volume and engagement trends

Moderation Rules

Define content guardrails that ensure your Echo stays accurate, respectful, and appropriate for your audience. Set rules for topics the Echo should avoid, handle carefully, or redirect.

  • Topic-level content guardrails
  • Factual accuracy enforcement
  • Sensitive topic handling rules
  • Age-appropriate content

Share Echoes with Your Visitors

Once an Echo is ready, share it with visitors through multiple channels. Whether in-gallery, on your website, or as part of a traveling exhibition, your Echoes go where your audience is.

In-Gallery

QR codes and mobile app for on-site visitor engagement.

Web Embed

Embed Echoes on your website for remote access and virtual tours.

Ready to Give History a Voice?

Let's talk about how Resonant Echoes can work for your institution.

Get in Touch